Shopping malls serve as popular gathering places for shopping, dining, and entertainment. Yet with the high volume of foot traffic and multiple businesses sharing the same space, it’s no surprise that accidents and injuries occur. From slip and falls to injuries caused by malfunctioning escalators or poor lighting, shopping mall accidents are surprisingly common. When injuries happen, it’s natural to wonder: who’s responsible?
At Brown Chiari LLP, we help clients across New York understand their legal rights under premises liability law. Whether your injury occurred in a mall’s parking lot, food court, or inside an individual store, our personal injury lawyers are ready to help you pursue fair compensation.

Understanding Liability in Shopping Mall Accidents
Premises liability governs most injury cases involving shopping malls. Under New York law, property owners—including shopping mall owners, store owners, and management companies—are required to maintain safe premises for guests. This means identifying and fixing potential hazards like wet floors, uneven surfaces, or inadequate lighting before someone gets hurt.
When shopping mall owners or store owners fail to exercise reasonable care, and someone is injured as a result, they can be held liable. This applies whether the injury occurs in shared areas like parking lots or inside individual retail stores. Multiple parties may share liability, depending on the specific facts of the case.
Common Causes of Shopping Mall Injuries
Shopping mall injuries often result from hazardous conditions that are entirely preventable. Slip and fall incidents remain the most frequent cause, particularly due to wet floors, slippery tile, or staircases without handrails. Fall accidents are also common around escalators, elevators, or icy parking lots.
Other hazards that can lead to serious mall injuries include malfunctioning escalators, broken steps, poor lighting in hallways or parking garages, and even inadequate security. These conditions pose risks not only to shoppers but also to employees and vendors working in the mall.
When a dangerous condition is known or should have been known by mall owners or store owners, and they fail to correct it, their negligence can make them legally responsible for injuries sustained on the premises.
Determining Liability in a Shopping Mall Accident
Figuring out who is responsible in a shopping mall accident is not always straightforward. For example, if someone is injured due to broken flooring in a shared corridor, the mall owners may be liable. But if the injury occurs inside a specific store due to cluttered aisles or a wet floor without warning signs, the store owner may be responsible.
In some cases, liability is shared. A cleaning contractor might be held accountable if they neglected routine maintenance, or a security company might face liability if their failure to provide adequate security leads to injuries from criminal activities.
An experienced personal injury attorney can help determine liability, gather evidence, and build a strong case on your behalf. This includes documenting the accident, obtaining witness statements, and reviewing maintenance records.
What to Do If You’re Injured in a Shopping Mall
If you’re injured in a shopping mall, your first priority should be seeking medical care. Prompt documentation of your injuries helps link them directly to the accident. Next, report the incident to mall or store management and ask that an incident report be created.
Preserve evidence by taking photos of the accident scene, especially if a dangerous condition was involved—like a spill, broken flooring, or poor lighting. Keep track of all medical expenses, lost wages, and any other costs related to the injury.
Finally, speak with a personal injury attorney who understands premises liability and can guide you through your legal options. At Brown Chiari LLP, we offer free consultations and will explain how New York law applies to your specific situation.
Compensation for Shopping Mall Injuries
Victims of shopping mall accidents may be entitled to recover damages for a variety of losses. These may include medical expenses, lost wages, pain and suffering, and the cost of future treatment. In cases of severe injuries—such as head injuries or broken bones—compensation can help address long-term recovery needs.
Every case is unique, and the value of your claim will depend on factors such as the severity of your injuries, the impact on your daily life, and whether the liable party disputes fault. Having a skilled personal injury lawyer on your side increases the likelihood of receiving full and fair compensation.

Why Legal Representation Matters
Shopping mall accidents often involve complex liability questions, especially when multiple parties share responsibility. A personal injury attorney can help navigate these complexities, ensure evidence is preserved, and negotiate with insurance providers on your behalf.
At Brown Chiari LLP, we have successfully represented clients injured in shopping centers, malls, and retail stores. Our team will thoroughly investigate your case, identify all negligent parties, and fight to ensure those responsible are held accountable under New York’s liability laws.
Learn more about Who’s Responsible for Injuries in Shopping Malls. Call Brown Chiari LLP at (716) 681-7190 to schedule your free, no-obligation consultation. You can also reach us anytime through our contact page. Let us help you take the first step toward justice and recovery.
FAQs: Injuries in Shopping Malls
Who is liable for injuries in a shopping mall parking lot?
Shopping mall owners are generally responsible for maintaining safe parking lots, including snow and ice removal, lighting, and surface conditions.
What if I was injured inside a retail store, not in the mall itself?
Store owners are typically responsible for injuries that occur inside their leased space due to their own negligence.
Can multiple parties be held accountable in a shopping mall accident?
Yes. Liability may be shared among mall owners, store owners, or third-party contractors, depending on where and how the accident occurred.
How long do I have to file a claim after a mall injury in New York?
In most cases, you have three years from the date of the accident to file a personal injury claim. However, prompt action is recommended.
What kind of compensation can I receive?
You may be eligible for compensation covering medical expenses, lost wages, pain and suffering, and other damages related to your injury.